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How a Nurse Navigator helps a Patient

One Patient’s Story of how a Patient Advocate Nurse Navigator helps her patient

How a nurse navigator helps patient Judith Nakamura after her breast-cancer diagnosis:

[INFORMED] Illustrations by Jason Schneider

The nurse navigator walks through the diagnosis again with pictures and charts, answering questions Ms. Nakamura didn’t think to ask the doctor when she first got the news.


The nurse navigator sets up oncology, surgery and radiation appointments for Ms. Nakamura, working around her job schedule. ‘She gets you in to see your doctors,’ Ms. Nakamura says.


The nurse navigator tracks down Ms. Nakamura after doctors learn that a first surgery hadn’t cleared her cancer and she would need a second operation.


Ms. Nakamura’s nurse navigator provides tips on how to treat burns from radiation, when and where to purchase a wig after chemotherapy and other suggestions related to her treatment.


After both of Ms. Nakamura’s surgeries, the nurse navigator is waiting in the recovery room. Ms. Nakamura says she was ‘the only one I felt comfortable sharing my fears with.’
From the Wall Street Journal
by Laura Landro
Click here to read the Wall Street Journal Article
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